Jio, like other telecom firms, has marketed several mobile plans in order to attract new subscribers over the years. Some clients may choose to change their network provider for a variety of reasons. If you’re an existing Airtel customer who wants to switch to Jio, you won’t have to worry about losing your phone number. You can effectively switch from Airtel to Jio with the use of MNP (Mobile Number Portability). Follow the simple steps below to learn how to move your Airtel number to Jio.
How can I switch from Airtel to Jio?
Even if you switch cellular mobile network providers, you can keep your present phone number. This MNP process can be started by sending an Airtel to Jio port SMS request. The following is a step-by-step guide to help you request a SIM transfer from Airtel to Jio:
How to submit an Airtel to Jio port SMS request
- Open your Messages / SMS app and send a message to the USSD code 1900 to start a new conversation.
- Type ‘PORT’ (all block letters) in the new message draught, then a single space, and then your cell phone number (10-digit mobile number).
- Send an SMS to 1900 using the message you drafted in the previous step.
- You will receive a message from the number 1901 in a few minutes. This message must include a UPC (Unique Porting Code) as well as an expiration date/time for that code.
- You can now go to a Jio or Reliance Digital store near you. Contact a Jio customer care representative there, show him your UPC, and submit the relevant paperwork, photos, and information (such as an alternate contact number) to get your MNP (Mobile Number Portability) request registered with Jio.
- After the eKYC verification is completed in a few minutes, the Jio representative will hand over a new Jio SIM card, which will be activated in a few days after some backend cooperation with Airtel to transfer your number to Jio is completed.
What is the time frame for porting Airtel to Jio?
After you’ve completed the above steps, it’ll take five to seven business days for your existing mobile number to become active on the new Jio network. You will be allowed to use the mobile number on the Airtel network from the time you submit your MNP request until you receive notification that the porting procedure is complete. After the process is completed, you can quickly swap out your Airtel SIM card for a Jio SIM card and activate it with a simple recharge to begin utilising the new network.
How would I know if the Airtel to Jio migration has gone smoothly?
You will no longer receive any signal on your Airtel connection once the MNP of your mobile number has been completed successfully. This would be preceded by an SMS notifying you that the porting will take place at a specific time and date. For tele-verification on the Jio network, the SMS would include a PIN number (5 digits). When you lose signal after porting, remove the Airtel SIM card and replace it with the Jio SIM card you were given. To activate your Jio connection, dial 1977 from your Jio SIM and enter the 5-digit PIN received on the other number.
What paperwork and other requirements are needed to migrate an Airtel connection to Jio?
- Before beginning the porting process, there must be no outstanding dues (for Airtel post-paid subscribers).
- Original Aadhar card and two passport-sized pictures (or another valid address proof such as Voter ID, Passport, or Driving Licence)
- Prior to transferring from Airtel to Jio, you must have been an Airtel client for at least 60 days.
What you should know before applying for an Airtel to Jio port (Postpaid)
- If you’re applying for an Airtel to Jio port at the conclusion of your current billing cycle, make sure you’ve paid any outstanding bills from the previous billing cycle.
- It’s also a good idea to pay a little extra money to cover any over usage costs that may occur on your Airtel connection before you successfully migrate to Jio.
What you should know before applying for an Airtel to Jio port (Prepaid)
- While there will be no outstanding dues on a prepaid connection, moving your number near the conclusion of your current prepaid plan will ensure that you do not lose any validity, minutes, data, or other Airtel services that you have already paid for.
What is a UPC and what should you do if it expires?
Your telecom service provider will send you a UPC (Unique Porting Code) in response to your request for mobile number portability. In order to proceed with your MNP request, the other cellular carrier to which you plan to port your connection requires it. Without it, a Jio customer care representative (in this scenario) will be unable to verify your MNP request or provide you with a new Jio SIM card for your existing number. Every UPC has a five-day validity term and then expires when it reaches the end of that period. As a result, it must be sent to Jio within five days of submitting an MNP request. Do not be concerned if your UPC has expired. To acquire a fresh UPC after it expires, you must resend the message to 1900.
You can swiftly transfer your cellphone number from your old Airtel network to the new Jio network with MNP’s assistance. To ensure a smooth move from Airtel to Jio, simply follow the steps outlined above. If you require additional information, please contact the customer service staff or the respective network’s stores.